Terms of Service
Effective Date: July 15, 2026
1. Acceptance of Terms
By creating an account or using the Blackcard platform (the “Service”), you agree to these Terms of Service. If you do not agree, do not use the Service. The Service is operated by Crank Technologies, Inc. (“Blackcard,” “we,” “us,” or “our”).
2. Eligibility & Age Responsibility
You must be of legal age to form a binding contract to use the Service. Venues participating in Blackcard may serve age-restricted goods; complying with all age, licensing, and admission laws is the responsibility of the venue and the individual. Blackcard is software and does not itself verify age or sell any age-restricted goods.
3. Accounts & Security
Blackcard accounts use your email address as your identity. You sign in, recover access, claim a Blackcard, and accept manager invitations by email. You are responsible for maintaining access to your email account and for activity under your Blackcard account. Notify us at support@blackcard.vip of any unauthorized use.
4. What Blackcard Is
Blackcard is a software platform that lets venues issue, manage, and verify digital VIP membership cards (“Blackcards”), and lets cardholders present them for verification. Blackcard does not sell admission, drinks, food, or other goods or services, and is not the merchant of record for anything a venue provides.
5. Venue-Issued Blackcards
Blackcards are created and issued by individual venues, not by Blackcard. Each venue determines its own cards, tiers, perks, and rules. A venue may disable a Blackcard at its discretion. Blackcard is not responsible for fulfilling any perk or benefit associated with a venue-issued card.
6. Venue Responsibility; No Guarantee
The issuing venue is solely responsible for entry decisions, perks, benefits, service, and its own legal and regulatory compliance. Blackcard does not guarantee entry, admission, availability, any particular perk, or any specific treatment at a venue. Disputes about perks or service should be directed to the issuing venue.
7. Owner & Manager Responsibilities
Venue owners and managers are responsible for the accuracy of the cards, perks, and member information they create, for how they use scan/verification tools, and for their team's access. Invited managers accept access through a secure email invitation and must use the Service only for the venue that invited them and in accordance with these Terms.
8. Cardholder Responsibilities
Cardholders must provide accurate information, keep their account secure, and present their Blackcard only for themselves. Your Blackcard is for your personal use.
9. Non-Transferable Cards & QR Credentials
Your Blackcard and its QR credential are personal and non-transferable. Each Blackcard uses a static, high-entropy secure credential for verification. Do not share, sell, or transfer your Blackcard or its QR credential. A venue may disable a card that is misused.
10. Apple Wallet
You may add an eligible Blackcard to Apple Wallet. The Wallet pass may include your Blackcard's QR credential and venue/card benefit information. Regenerating a card's credential or disabling the card will cause a previous Wallet QR to stop verifying as valid.
11. Disabled Cards
A venue can disable a Blackcard. A disabled card hides its QR to the cardholder and does not verify as valid at scan. Blackcards do not expire automatically by date; a card remains valid until a venue changes its status.
12. Acceptable Use
You agree not to: use the Service for any fraudulent or unlawful purpose; share, transfer, or resell a Blackcard or its QR credential; attempt to circumvent verification; harass or abuse venue staff or other users; or interfere with the security or operation of the Service.
13. Venue Subscriptions & Billing
Venues subscribe to Blackcard to use the platform. Subscription billing is processed by Stripe, Inc.; Blackcard does not store full card numbers. Cardholders do not pay Blackcard to hold a Blackcard. Any plan names or promotional terms shown in the app (for example, introductory pilot pricing) are part of the current offering and may change; specific plan terms are presented at checkout.
14. Cancellations & Refunds
Venue subscription cancellations and any refunds are handled through the venue's billing settings and the payment processor, subject to the plan terms presented at checkout. This section concerns venue subscriptions only; cardholders are not charged by Blackcard for membership.
15. Intellectual Property
The Blackcard platform, including its software, design, and branding, is owned by Blackcard and protected by law. You retain ownership of content you submit and grant Blackcard a non-exclusive, worldwide, royalty-free license to use it as needed to operate the Service.
16. Third-Party Services
The Service relies on third parties including Stripe (venue billing), Resend (email delivery), Apple (app distribution and Apple Wallet), and our hosting/database providers. Your use of those services is subject to their terms. We are not responsible for third-party services.
17. Account Deletion & Termination
Cardholders may delete their account from the app's Settings; deletion ends account access and makes the associated Blackcard unavailable (see the Privacy Policy for details). You may also contact us at support@blackcard.vip. We may suspend or terminate access for violations of these Terms or unlawful activity.
18. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, AND WE MAKE NO WARRANTY REGARDING ANY VENUE'S PERKS OR SERVICES.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACKCARD'S TOTAL LIABILITY FOR CLAIMS ARISING FROM YOUR USE OF THE SERVICE IS LIMITED TO THE GREATER OF THE FEES PAID TO BLACKCARD IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED DOLLARS ($100). BLACKCARD IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
20. Indemnification
You agree to indemnify and hold harmless Blackcard and its personnel from claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
21. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Missouri. Disputes will be resolved by binding arbitration under the rules of the American Arbitration Association, and you waive participation in class actions. You may opt out of arbitration by written notice to support@blackcard.vip within 30 days of account creation.
22. Changes to These Terms
We may update these Terms. For material changes we will provide reasonable notice by email and/or in-app notice. Continued use after the effective date constitutes acceptance.
23. Contact
Questions about these Terms: support@blackcard.vip.